Chinese Hotel Staff Coordinator
Nordic Unique Travels Oy
- Rovaniemi, Lappi
- Vakituinen
- Täyspäiväinen
-Bachelor's degree in hospitality, business administration, or a relevant field.
-Have experience in running or managing a hotel from scratch.
-Minimum of 3 years experience in hotel management or a similar role in China/Taiwan/Singapore/Malaysia.
-Strong understanding of hotel management best practices and data entry software.
-Outstanding interpersonal communication and customer service skills.
-Exceptional leadership abilities with great attention to detail.
-Fluent in English and Chinese.Basic Duties and Responsibilities:
-Welcoming and registering guests once they arrive.
-Overseeing personnel, including receptionists, kitchen staff, and office employees.
-Monitoring employee performance and conducting regular evaluations to help improve customer service.
-Collecting payments and maintaining records of budgets, funds, and expenses.
-Resolving issues regarding hotel services, amenities, and policies.
-Organizing activities and assigning responsibilities to employees to ensure productivity.
-Creating and applying a marketing strategy to promote the hotel's services and amenities.
-Coordinating with external parties, including suppliers, travel agencies, and conference planners.
-Evaluating hotel performance and ensuring compliance with health and safety rules.
-Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.
-Build strategic marketing plans for the luxury hotel market.If you believe you are enthusiastic and have the expected skills, send your cover letter and CV in PDF files to our human resource team at . (Please kindly add "Chinese Hotel Staff Coordinator" to the email title.)
Please note that we will only contact the candidates whom we believe might be suitable for the position.Deadline of the application: 31.8.2024