Are you looking for a role where deep technical expertise, real decision-making authority, and visible business impact come together?We are looking for a Quality Engineer to strengthen the Quality organization at Produal. In this role, you are not a bystander, you are a key contributor in customer reclamation management, technical failure analysis, and warranty decision-making. Your work directly impacts customer satisfaction, product reliability, and continuous improvement.Produal makes invisible changes measurable and visible for the building automation and HVAC industry. We want to give buildings the ability to sense. We invent devices to measure and manage the changing indoor circumstances of the buildings.The demand to optimise building ecosystems and to minimise costs and environmental impact has guided us. Our experts develop solutions that measure, adjust, and communicate accurate data for the building automation and HVAC industry. Together, we make the invisible visible and extend buildings’ life cycles – doing our share of building a sustainable world.Produal is part of global Bemsiq Group.Why This Role MattersYou will have:Authority to make warranty decisions based on technical evidenceThe opportunity to influence product development by identifying recurring failure patternsA central role in cross-functional collaborationFull visibility and ownership of the reclamation process from start to finishThis position combines analytical thinking, hands-on product testing, and real business impact.What You Will Be DoingTechnical Failure Analysis & Decision-MakingPerform detailed testing and analysis of products returned by customersCreate clear and well-structured Failure Analysis Reports (FAR)Conduct Tier 2 warranty analyses and escalate to R&D when deeper investigation is requiredOwnership of the Warranty ProcessDecide whether claims qualify for warranty coverageInitiate replacement shipments and ensure smooth process executionCollaboration & Continuous ImprovementWork closely with R&D, Production, Sales, and Customer SupportIdentify recurring failure trends and contribute to root cause analysisDrive corrective actions - not just report findings, but create improvementWhat We Expect from YouYou bring:A relevant technical degree (e.g., Bachelor of Engineering in Electronics or similar)Strong understanding of electronics and product testingPractical knowledge of measurement and control technologiesAn analytical and structured way of workingThe ability to clearly document technical findings and justify decisionsExperience in the following areas is considered an advantage:8D and structured root cause methodologiesReclamation and warranty processesERP and RMA handlingBuilding automation systems and HVAC control architecturesLanguage SkillsFluency in English (written and spoken) is essentialFinnish language skills are strongly preferredAdditional language skills are a plusWhat We OfferA visible and responsible role within the Quality organizationReal decision-making authority in warranty mattersOpportunities to deepen your technical expertiseBroad cross-functional exposure and collaborationThe chance to make a measurable impact on products and processesA collaborative team of experienced Quality EngineersPrimarily office-based work due to laboratory needs, with partial hybrid flexibilityIs This Role for You?This role is ideal if you:Enjoy solving technical problems down to the root causeThrive in hands-on analysis combined with structured processesWant your expertise to be trusted and your decisions to matterAre motivated by continuous improvement and product excellenceYour office will be based in Kotka. Our company culture is genuinely inspiring, positive, and continuously evolving, providing an environment where people are empowered to grow and succeed together.If you are looking for a role where you can grow as a technical expert while directly influencing product quality and customer satisfaction, this could be your next step.For more information about this role, feel free to reach out to Maarit Pojanluoma, Headhunter at Target Headhunting Oy, at +358 40 553 9319 or . She will be happy to answer your questions and provide further details.We warmly invite you to apply! Please submit your CV and application, including your salary expectations, by 8 March 2026 through our online application form. We look forward to learning more about you and your potential to grow with Produal.Bemsiq is a group of innovative and fast-growing companies providing technology and products in building automation and metering. The group has a global footprint with the ambition to build the most comprehensive portfolio of products within the smart buildings market.Bemsiq is one of six wholly-owned business areas within Investment AB Latour, a Swedish mixed investment company quoted on the Nasdaq OMX Stockholm Large Cap list.