Key Account Manager

Helsinki
Vakituinen
Täyspäiväinen

16 päivää sitten

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.At Wolt, we're all about great partnerships - and that starts with great people. Are you an experienced and strategic account manager with a true 'service first' mindset? Does a varied and challenging role in one of Europe's fastest growing companies interest you? If so, then we'd love to chat!What you'll be doingAs we are growing rapidly, we're looking for a Key Account Manager to provide world-class account management and support to a portfolio of our key restaurant partners. This will be a mix of independent strategically important eateries and larger chains, so there'll be a variety of queries to answer and problems to solve as well as deals to negotiate and close!You'll work closely with your partners to improve their performance, introduce relevant products, and support them in their day-to-day operations. This is a role that combines commercial thinking, data-driven decisions, and direct collaboration with partners.Day-to-day in this role you'll:

We're looking for someone who knows how to build great partnerships and drive real growth. Here's what your day-to-day might look like:
Close deals with key restaurant partners-structuring, negotiating, and onboarding with care.
Drive adoption of Wolt products and services.
Grow relationships with existing partners by understanding their needs and helping them thrive.
Boost performance with regular check-ins, data insights, and quality reviews.
Own the partner journey after onboarding, acting as the main point of contact.
Collaborate cross-functionally-especially with ops, marketing, and sales-to plan campaigns, solve challenges, and build business cases that create value for partners.
Analyze the market and keep an eye on competitors to stay ahead.
Use data smartly to focus your energy where it makes the most impact.
Share partner feedback to help improve how we work and what we offer.

Our humble expectations

Solid experience in account management or sales, ideally with key accounts or complex portfolios.
Strong negotiation skills and vision on how to build long-term, results-driven relationships with key partners.
A sharp commercial mindset paired with a genuine interest to see partners succeed.
Excellent communication skills-you build trust quickly and adapt effortlessly to different audiences.
An analytical approach-confidence working with performance data and tools like Looker or Power BI.
Proactive and accountable-you take ownership and get things moving without waiting for instructions.
Comfortable with CRMs and business tools-quick to pick up new platforms.
Fluent in Finnish and English, both written and spoken.

What we offer

A fast-paced, international environment with a strong, supportive team spirit.
The chance to make a real impact from day one → your work directly supports our merchant partners and Wolt's growth.
A role with plenty of ownership and autonomy → we trust our people to get things done.
A hands-on, scale-up environment that combines startup energy with solid company foundations.
Local benefits such as private healthcare, paid holidays, and regular team events (depending on the country).

Next stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today and don`t forget to attach your CV!Our Commitment to Diversity and InclusionWe're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.TeamOur visionOur cultureOur peopleWe drive Wolt's growthWe're the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations - we do everything we can to help their businesses thrive.The delivery of (almost) everythingAt Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.In 2015 we started with delivery of restaurant food. Now we're building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the 'everything' part.Our cultureAt Wolt, you'll learn more, build more, and ship more than in most other companies.You'll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.“There are huge opportunities to build a career in Sales at Wolt, and here it doesn't take ages to get promoted and gain new responsibilities if you do a great job in your role. It's motivating and engaging."- Nicolas, Sales Team LeadTeamWe drive Wolt's growthWe're the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations - we do everything we can to help their businesses thrive.Our visionThe delivery of (almost) everythingAt Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.In 2015 we started with delivery of restaurant food. Now we're building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the 'everything' part.Our cultureOur cultureAt Wolt, you'll learn more, build more, and ship more than in most other companies.You'll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.Our people“There are huge opportunities to build a career in Sales at Wolt, and here it doesn't take ages to get promoted and gain new responsibilities if you do a great job in your role. It's motivating and engaging."- Nicolas, Sales Team LeadApply nowBasic informationFirst Name *Last Name *Email *Phone *Wolt Recruitment Privacy Statement *Please review the and acknowledge.I understand that my personal data will be processed in accordance with Wolt's recruitment privacy statement.Location *Additional informationWolt - Self-Identification SurveyTo ensure that our hiring practices are fair and inclusive, we're asking the following voluntary questions of the people who apply to work at Wolt. If you don't feel comfortable answering any question, you can select “I don't want to answer.”Your responses to these demographic questions are secure and optional. Any voluntary data you provide will not be shared with anyone connected to your recruitment or hiring process. There will be no negative consequences if you don't want to participate, if you only answer some questions, or if you select “I don't want to answer” for any question. Any option you choose will in no way affect your opportunity to work at Wolt.By answering questions below, you give us your consent to process and handle your answers anonymously, and help Wolt understand the diversity of the people it attracts to apply. For additional clarity, our privacy policy below explains how we collect and process your data in accordance with applicable data protection laws.What's your age? *Which gender do you most closely identify with? *Are you a national of the country where you are applying to work? *Attachments *You're welcome to send us supporting docs, e.g. a resume and a cover letter. Please only submit PDF files.

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