Sales Support Representative

Vantaa, Helsinki
Vakituinen
Täyspäiväinen

1 päivä sitten

## What you’ll do:Responsible for providing quotations and technical support for UPS, MV and LV solutions. Prepares tender documentation and handles customer inquiries, ensuring high-quality technical and commercial support via phone, email, and occasional customer visits, max 20% travel and meeting customers.Key Responsibilities:

Provide accurate sales pipeline maintenance
Be capable of turning customer documentation into offers and contracts.
Lead and Opportunity Management: Conduct initial discovery meetings, identify, track and qualify leads, and ensure follow-up actions are taken to drive sales opportunities. Prepare quotations.
Customer Interaction and Issue Resolution: Serve as the first point of contact for customer calls when sales professionals are unavailable, providing timely and accurate information. Address delivery issues, handle complaints, and support customer relationship management.
Administrative and logistical support. Participate in order management and assist securing deliveries.

## Qualifications:

Minimum Bsc. In Electrical field
Minimum 5 years of sales/project experience in similar field preferred

## Skills:

Fluent in Finnish and English
Broad buildings electrical distribution system knowledge especially UPS, MV and LV.
Understanding of common commercial terms, and preferably segment expertise in C&I-segment.
Have a basic knowledge of product portfolio, marine application, understanding of the security standards used by defence sector
SAP knowledge and experience.
Be a visible advocate of digital tools & cadence systems to drive sales efficiency/effectiveness.
Ensure the highest level of ethical behavior and safety standards are implemented and aligned with Eaton’s culture.
A team player, consultative & detailed, driven, resilient & can-do attitude. Positive and energetic.

Eaton

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