CSR / Dispatcher (summer job)
Eastman Chemical
- Oulu, Pohjois-Pohjanmaa
- Väliaikainen
- Täyspäiväinen
Oulu, FinlandWe have a temporary full-time vacancy for summertime substitutions in our Delivery Office. The length of the contract will be approximately 6 months, with a flexible start date.Role Purpose:
Arranging transportation to end-destination as per schedule. Creating needed documents for the delivery and communicating order related information to stakeholders. Backing up colleagues in case of absences.Key Tasks:
- Managing order-delivery process
- Delivery notes creation
- Booking local transports
- Transport document preparation
- Managing disturbances in the delivery process
- Communication with CSR’s, transport companies, forwarding agents, sales and production. Mastering SAP in order to get deliveries progressing
- Customer service for drivers visiting the Delivery Office
- Plan and book local transport for own deliveries
- Ensure timely availability of needed documents
- Ensure PGI is done timely
- Month end activities for your own desk
- Manage the Order to Cash process for one domestic customer.
- Prompt, adequate and proper communication regarding supply chain issues.
- Proactively Inform Logistics Planner in case of issues, and take action whenever needed to avoid shipment delays and other issues
- Identify system gaps, work with required resources to resolve.
- Support production planner by communicating actively order quantities and loading dates to ensure material availability on time.
- Support Supply Chain and Logistics departmental goals and initiative
- Provide backup to colleagues as required
- Commercial / logistics education
- Language skills: Finnish and English
- SAP SD module skills are seen as an advantage
- Organizational and co-operative skills
- Problem solving skills
- Service orientation, flexibility, pressure tolerance
- Managing various things simultaneously