Solution Manager IGA

Matrix42

Espoo, Helsinki
Vakituinen
Täyspäiväinen

2 kuukautta sitten

Your mission

Be an integral part of the team, actively shaping product direction, priorities, and ways of working
Drive IGA solutions backlog and roadmap management, ensuring focus on the highest-value initiatives
Bring clarity through strong documentation that supports both internal teams and customer-facing use cases
Support Professional Services and follow up on ongoing IGA projects to ensure smooth execution and successful outcomes
Actively support Sales, Pre-Sales by shaping and designing winning solutions for new customer cases
Configure IGA solution in Pro platform and in Enterprise solutions, manage releases, and contribute to building product add-ons
Own end-to-end use case planning—from customer needs and requirements to launch and adoption

Your profile

A background in ITSM/ESM or IGA, with a strong interest in product and solution development
Solid technical skills in configuring Matrix42 Professional platform or building add-ons for Matrix42 Enterprise
Experience with IAM processes and real-world use cases, familiarity with directory services such as Active Directory (AD) and Microsoft Entra ID and are strong advantages
Experience delivering AI-based use cases or a strong interest in applying AI to products, processes, and customer solutions
A hands-on mindset, curiosity for how things work, and the ability to turn complex requirements into working solutions
Business fluency in English. Other languages will be much appreciated.

Why us?Join our Product Unit's IGA team (Identity Governance and Administration) and play a key role in shaping, building, and delivering IGA solutions that create real value for our customers. This is a hands-on, end-to-end role where you’ll work at the intersection of product strategy, delivery, and customer success—turning ideas into impactful solutions.Why This Role Is Exciting

You’ll have real influence on product direction and customer impact
You’ll work closely with product, delivery, and commercial teams in a fast-moving environment
You’ll see your work go live and used by customers, not just planned on slide

Our BenefitsWe could tell you about the free breakfast, great coffee, 30 vacation days, and flexible hours. Or that hybrid and remote work are part of the deal. But honestly? That’s just standard.
Here’s what makes working with us in Frankfurt or Espoo extra special:

Work from (almost) anywhere – Take your job with you on a workation and get inspired by new places.
Time for growth – A career framework to support your professional and personal growth with up to 6 extra days off per year for your development.
Social Day – One paid day per year to give back to your community or support a cause you care about.
Edenred Lunch, Sport and Culture benefit
Leisure time insurance
Dog Friendly Office - Bring your furry coworker along. Just make sure they don't steal anyone’s lunch.

Hybrid work is a natural part of how we operate, but we also believe in the power of coming together. That’s why we regularly connect in the office - whenever it makes sense. And that’s just the beginning. Ask us what else is waiting for you!Your contact personSend us your application IN ENGLISH, including your salary requirements and earliest possible starting date, directly through our online portal via the "Apply for this job" button. If you have any questions, please do not hesitate to contact Diane Djongoue.About usOur ambition is to be the European choice in service management!By using our platform, customers can manage IT and business processes, assets, endpoints, and identities for improved productivity, agility, security, and employee experience. By enabling digital working environments and IT self-service through holistic integration and automated processes, we digitalize and automate our customers' everyday tasks. Join our diverse team of 600 professionals spread across Europe.Our culture is built on strong values (We love customers, Make it happen, Better every day, With respect), with customer success as our top priority. We support your personal and professional growth, helping you reach your full potential through personalized goals. Join us on a journey where you can thrive in both your career and life.We are committed to building an inclusive and diverse workplace, and we welcome applications from all individuals, regardless of gender, age, disability, ethnic or social origin, religion or belief, sexual orientation, or identity.

Matrix42

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