Finnish Speaking Customer Support for Online Streaming Service

• Provide exceptional customer support to Finnish-speaking clients regarding the online streaming service through phone, email, and chat.
• Assist customers with account inquiries, subscription issues, and technical troubleshooting.
• Guide users on how to navigate the streaming platform and access content.
• Resolve complaints and issues quickly and efficiently to ensure customer satisfaction.
• Document customer interactions accurately and keep track of follow-up actions.
• Collaborate with technical teams to address and resolve more complex customer issues.
• Stay up-to-date with the latest features and offerings of the streaming service to provide knowledgeable assistance.

• Fluency in Finnish and English, both written and spoken.
• Experience in customer service, preferably in the entertainment or technology sector.
• Strong understanding of online streaming services and digital media.
• Excellent communication skills with a focus on providing a great customer experience.
• Proficiency in customer support software and standard office applications.
• Strong problem-solving skills and ability to work under pressure.
• Flexibility to work various hours, including evenings and weekends if needed.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year Fully Paid Training
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Free Greek Lessons, discounts and other perks

Patrique Mercier Recruitment By Nellie