Customer Success Sales Representative

Nexi

Suomi
Vakituinen
Täyspäiväinen

3 päivää sitten

Job Category: OtherDegree Level: No Formal EducationJob Description:Why join us in 2026?
Think of the digital tools we use daily - from virtual shopping to contactless payments. They're shaping our future. Join us to influence the future of digital banking in an innovative environment. With our global merger, the opportunities for personal growth and collaboration are immense.If you join us in the role of Customer Success Sales Representative, this is what you can expect from us

Attractive salary and an overall competitive package
Well-structured training for the job and constant support from your manager
Hybrid way of working
Flexible work hours
Home equipment allowance
Equipment needed for the role (laptop and mobile phone, including monthly mobile phone subscription)
Private health insurance
Sponsored sports activities
Referral bonuses for recommending new team members to join the company

About your future roleJoin our vibrant, results-driven team as a Customer success representative where you'll play a key role in building strong, lasting relationships with our valued customers through inbound and outbounds calls. You'll actively engage with customers, addressing their needs, resolving concerns and improving customer satisfaction.Working alongside talented professionals, you'll have the opportunity to directly influence client success and company growth.This is a role where your sales skills, negotiation skills, problem-solving abilities, customer-first mindset will be a key to success.The team is based in Vallila, Helsinki.Your key responsibilities in this role will be:

Connecting with our existing customers through inbound & outbound calls
Retain our merchant customers from across various industries by successfully upselling, cross-selling and re-negotiating contracts.
Contributing and exceeding personal and team KPI's
Contribute to the team atmosphere with a positive, optimistic and open mindset
Cooperating with rest of the Merchant Services teams to continuously develop our business

What makes you the best person for this job?
As you read about the role, are you eager to learn more? If so, review the qualifications that fit you for the position. Remember, beyond your skills and experience, it's your potential that sets you up for success in your daily tasks.Qualifications needed to be successful in this role:

Proven track record of high performance from sales or retention, within Telecom, Fintech, insurance - or other relevant industry
Fluent in Finnish, English at business level, Swedish is a plus
Strong communication and problem-solving skills with a customer-first mindset
Ability to identify customer pain points and create strategies to address them

Additional skills and experience that would make you stand out:

Highly effective
Persistence
Self-motivated and able to work independently and with the team
Proactive, results-oriented and structured in your way of working

Apply now!If this opportunity resonates with you, we'd love to hear from you!Please apply at your earliest convenience. We'll be reviewing applications continuously and closing the position once we've found the right fit. We are committed to creating a diverse culture where talents from all walks of life can feel like they truly belong.By exploring this job opening, you're one step closer to joining us. We're excited to learn more about you!in creating the next generation of digital payments in an innovative, supportive, and international environment.Responsibilities:Qualifications:About Us:Are you interested in joining one of Europe's leading PayTech companies? Do you want to be part of a diverse team, collaborating with colleagues from across Europe? If so, you're in the right place!About the Team: We are the result of merging Nexi, Nets, and Sia, with a presence in over 25 countries. With over 80 years of experience, we offer plenty of opportunities for personal and professional growthAt Nexi, we learn, adapt, and think like entrepreneurs. Discover more about our culture by visiting this page:

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